Zortex Orthotics

Flat Head Syndrome

Flat Head Syndrome is a cosmetic concern that is clinically known as either plagiocephaly or brachycephaly, depending on a child’s head shape and the location of the flat spot. The Helmet Therapy program at Zortex Orthotics is designed as a cosmetic process for gently rounding the skull.

We use specialised 3D imaging equipment and related software to assist with the awareness and monitoring of Flat Head Syndrome. Our custom printed helmets are used to treat babies generally between the ages of 4 – 13 months who present with some form of asymmetrical head shape when other treatments have not been successful in correcting or halting the progress of asymmetry.

What is the process?

On your first visit we will introduce you to our team and have you complete a brief questionnaire outlining your discovery of the asymmetrical head shape and any methods used so far to correct it.

After discussing your concerns and your own unique journey coming to Zortex, we will take a 3D image which will give us the most accurate data available. It is a camera using white light, so there are no safety concerns. It is just like taking a picture on your phone, but it uses white light to capture a 3D image. Our software will interpret the data and provide us with highly accurate information. We will also use the image as the template for helmet manufacturing should you decide to proceed with Helmet Therapy.

Does my child need a helmet?

Our aim is to give you as much accurate information as possible for you to make an informed decision on whether Helmet Therapy is for you or not. You can plot the information provided on a severity scale chart to compare results and help you make your decision.

Not everybody continues with Helmet Therapy after the first visit. Some just want the data, and some use this information as a comparison with a repeat 3D image in 4-6 weeks’ time.

The decision is always yours.

If you do decide to proceed our team at Zortex will begin the process of designing and printing your baby’s helmet.

How long is the treatment?

After the initial visit we review and up-date the initial 3D image frequently. The follow up reviews allow the parents and clinician to compare results with the initial 3D image, monitor progress and assess the fit of the helmet.

Completion of the treatment is ultimately a parent’s choice. This choice is generally taken after discussions with relevant health professionals, reaching a point of satisfaction with the head shape and the potential for future change.

We have found out our baby girl’s head was misshaped when she was 1 month old. Then, we have contacted Zortex when our baby was 2 months old and have waited until she was 4.5 months old to begin the therapy.

We are so glad we made the decision to start the therapy earlier although our GP and Paediatrician advised us to wait for her head to grow back by itself.

It was much easier for our baby to start the therapy earlier as she didn’t feel uncomfortable at all. Also, it takes less effort to put the helmet on her every day for parents.
Overall, we had a very good experience with Zortex. Thank you, Amelia. You are so patient to answer my silly questions.

We truly appreciate your effort and recommend any family having this concern to get in touch with Zortex.

David Solimena

July 2023

When I noticed my sons Plagiocephaly/Brachycephaly was becoming more severe (even after Physio) I contacted Zortex Orthotics. They were extremely professional and spoke me through the process of scanning to assess his head severity and potentially using helmet therapy to assist in correcting his head shape. There was absolutely no pressure to commit to a helmet after the scan, it simply gave us an indication on where his head shape was on the scale.

We decided to go ahead with a helmet and were very pleased with Zortex who sourced the helmet from Serkel, fitted the helmet and did monthly scans to monitor improvement.

Zortex were very quick to respond to any questions we had and happy for me to bring my son into their office for check-ups if there were any concerns with the helmet fitting. My son wore his helmet for 4 months in total and we are very happy with the results.

I would have no hesitation in recommending this service to any parent who is concerned with their baby’s head shape.


March 2021

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(02) 9438 5003




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Monday to Friday: 9am – 5pm


Level 2. 75 Carlotta St
Artarmon, NSW 2064
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Please note appointments are necessary
Phone: +61 2 9438 5003
Email: info@zortexorthotics.com

Suite 8, 11-13 Brookhollow Ave,
Norwest NSW 2153
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Phone: +61 2 94385003
Email: info@zortexorthotics.com

Riverside Business Park
Level 1 Office Tower
69 Central Coast Highway,
West Gosford, NSW 2250
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Phone: +61 2 94385003
Email: info@zortexorthotics.com

Orange Family Physiotherapy
24 William St
Orange NSW 2800
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Phone: +61 2 94385003
Email: info@zortexorthotics.com

Suite 3, Level 2
Peter Yorke Building,
173 Strickland Cr,
Deakin, ACT 2600
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Please note appointments are necessary
Phone: +61 2 94385003
Email: info@zortexorthotics.com