Read What People Say


Read what people say about Zortex Orthotics

Julie here, my daughter Alivia has just finished her helmet journey and I would like to share my experience.

“I noticed my daughter’s Plagiocephaly at an early stage and I’ve been to a few paediatric physiotherapists appointments and have asked doctors and paediatricians around me about her head shape and they all have told me her head shape will fix itself as they grow older. I was very concerned by 9-10 months and by 11 months I didn’t notice any changes with her head shape despite turning her head while she naps during the day and sleep during the night and lots of tummy time in the early stages. I was getting very frustrated that her head shape was never going to be round.

So I decided to call Zortex and immediately made my first appointment with them and get started with the helmet therapy as soon as possible. They were very professional, and did not pressure me into making a decision right away. It took 2 weeks after the initial scan to make the helmet and I was very pleased with the turnaround which meant my daughter could start her helmet journey immediately. At the time my daughter was 11 months and started her helmet journey sitting in the mild range and now coming out of the helmet journey at 15 months sitting in the mild close to normal range. I could see her head shape changed quite a lot during the four months of wearing it and I’m very pleased with the results.
My daughter got used to wearing the helmet on the first day and got used to it on her first night sleeping with it on. The helmet was the greatest decision I have ever made for my daughter as I was constantly worried and concerned that her head shape wasn’t going to be round and the constant waking up in the middle of the night to keep turning her head was making my frustrated. With the monthly scans I was put at ease that the helmet therapy was working for my daughter. I also made the very last appointment with them to check how weaning out the helmet didn’t make my daughter’s head shape worse and was very pleased with the results and it just put me at ease. I was also told that since my daughter is older there will be little to no signs of regression after being off the helmet.

If you are concerned with your child’s head shape in the early stages, I highly recommend Zortex as they handled everything professionally from the beginning to the end of the helmet journey.


August 2023

When I noticed my sons Plagiocephaly/Brachycephaly was becoming more severe (even after Physio) I contacted Zortex Orthotics. They were extremely professional and spoke me through the process of scanning to assess his head severity and potentially using helmet therapy to assist in correcting his head shape. There was absolutely no pressure to commit to a helmet after the scan, it simply gave us an indication on where his head shape was on the scale.

We decided to go ahead with a helmet and were very pleased with Zortex who sourced the helmet from Serkel, fitted the helmet and did monthly scans to monitor improvement.

Zortex were very quick to respond to any questions we had and happy for me to bring my son into their office for check-ups if there were any concerns with the helmet fitting. My son wore his helmet for 4 months in total and we are very happy with the results.

I would have no hesitation in recommending this service to any parent who is concerned with their baby’s head shape.


March 2021

We began to notice our sons flat spot early on and after our paediatrician recommended physiotherapy to correct it, we realised it wasn’t help at all!

Everyone suggested it would fix itself by a year old! This never happened and we decided we needed to begin the helmet therapy before it was too late to fix.

The Zortex team were absolutely amazing! There was no pressure at all to start the therapy! After the initial head scan his report was severe on the scale. We made up our minds straight away and began treatment.

Within weeks of the initial scan we received our helmet! Our boy was 13 months so we were concerned about him no coping with wearing the helmet but to our shock he had absolutely no issues with wearing it at all! The first night he wore it he slept through with out a fuss!!

Our treatment process took 4 months and we were so pleased with the results with our child now being in the mild/ moderate scale!

If you are sitting on the fence about getting treatment, I would suggest to do the helmet therapy it was a no fuss process and we will never regret that we did everything we can for our son!

Kelly Ferreira

October 2022

We have found out our baby girl’s head was misshaped when she was 1 month old. Then, we have contacted Zortex when our baby was 2 months old and have waited until she was 4.5 months old to begin the therapy.

We are so glad we made the decision to start the therapy earlier although our GP and Paediatrician advised us to wait for her head to grow back by itself.

It was much easier for our baby to start the therapy earlier as she didn’t feel uncomfortable at all. Also, it takes less effort to put the helmet on her every day for parents.
Overall, we had a very good experience with Zortex. Thank you, Amelia. You are so patient to answer my silly questions.

We truly appreciate your effort and recommend any family having this concern to get in touch with Zortex.

David Solimena

July 2023

I was more than happy to learn from my Son’s Physiotherapist that Zortex Orthotics now had a Clinic in West Gosford making the Central Coast families to easily get their child’s Orthotics done locally, especially during the Covid times!

I am very pleased with their service right from booking appointments till getting the AFOs ready in 2 weeks time. Throughout this time, Sue communicated with me to understand my requirements for my child’s AFOs. They even happily accommodated my last minute request for the right Billy Shoes to fit the new AFOs.

I’m very happy that we can now avoid 2 visits to Sydney for my son’s Orthotics, especially during the lockdown and Covid restrictions in place.

I can happily recommend Zortex to other Central Coast families to get their Child’s perfectly done AFOs through Zortex Orthotics.


September 2021